9bdd Terms and Conditions

1. Definitions and Applicability

The meanings of some important terms used in this document are as follows:

• "Platform" refers to the 9bdd website and all services connected to it.
• "User" or "you" refers to any person who has registered for or is using the 9bdd platform.
• "We" or "9bdd" refers to the company operating this platform.
• "Account" refers to a user's personal registered account.
• "Real Money Balance" refers to the actual funds deposited into your account.
• "Bonus Balance" refers to additional funds credited through various promotions.

These terms and conditions are governed by the laws of Bangladesh and apply automatically to any use of the 9bdd platform's services. By starting to use the platform, you confirm that you have read, understood, and accepted these terms.

2. Account Registration

To participate on the 9bdd platform, you must open a personal account. The following conditions must be met at the time of registration:

2.1 Accuracy of Information

At the time of registration, you must provide your correct name, date of birth, address, and contact details. Providing false or misleading information may result in account closure and forfeiture of your balance.

2.2 One Account Policy

Each user may open only one account. Operating multiple accounts by the same person is strictly prohibited. If multiple accounts are detected, all accounts will be closed and all bonuses will be cancelled.

2.3 Account Security

It is entirely your responsibility to keep your account password and login details confidential. Sharing account details with or transferring your account to a third party is prohibited. If you suspect unauthorized access, please notify our support team immediately.

3. Age Verification and Eligibility

The following eligibility requirements must be met to use the 9bdd platform:

• You must be 21 years of age or older.
• You must reside in an area where online gaming is legally permitted or not prohibited.
• You are not acting under any financial incapacity or mental disability.
• You are not blacklisted by us or by any regulatory authority.

9bdd may request age and identity verification from any user at any time. If verification documents are not submitted, the account may be temporarily suspended. If anyone under the age of 21 opens an account, all their transactions will be cancelled and deposited funds will not be refunded.

4. Deposits and Withdrawals

4.1 Deposit Terms

Funds can be deposited on the 9bdd platform via bKash, Nagad, and Rocket. The following conditions apply to deposits:

• The minimum deposit amount for each method is ৳500.
• Only payment methods registered in your own name may be used.
• Deposits from third-party accounts or cards are strictly prohibited.
• All deposit transactions are processed through encrypted channels.

4.2 Withdrawal Terms

The following rules apply to withdrawals:

• The minimum withdrawal amount is ৳1,000.
• Withdrawal requests are generally processed within 10 to 45 minutes.
• Withdrawals can only be made to the same payment method used for the deposit.
• Withdrawals may be held until verification is complete.
• Applicable wagering requirements must be met before bonus money can be withdrawn.

4.3 Transaction Responsibility

9bdd ensures the highest level of security for financial transactions, but we will not be responsible for any issues arising from the systems of third-party payment providers. For any transaction issues, please contact our support team immediately.

5. Bonuses and Promotions

5.1 Welcome Bonus

9bdd offers new members a 100% welcome bonus on their first deposit, up to a maximum of ৳5,000. To receive this bonus:

• The first deposit must be ৳500 or more.
• The total amount including the bonus must be wagered 20 times (20x) before withdrawal.
• The bonus applies only to the first deposit and can be used only once per account.

5.2 Promotional Offers

Various special offers and promotions are launched from time to time. Each promotion has its own terms and conditions, which are detailed on the offers page. The general policy is:

• Benefits from one promotion may not be combined with another promotion.
• 9bdd reserves the right to change the terms of any promotion at any time.
• If bonus abuse is suspected, the relevant bonus will be cancelled.

5.3 VIP Program

The 9bdd VIP program has three tiers: Bronze, Silver, and Gold. You can advance to higher VIP tiers based on regular active play. Weekly cashback at the Bronze tier is up to 0.5%, at Silver tier up to 1.0%, and at Gold tier up to 1.5%. To enjoy VIP benefits, your account must be active and used regularly.

6. Gaming Rules

Online casino games, slots, cricket betting, dice, and other games are available on the 9bdd platform. The following rules apply to playing these games:

• All games are conducted fairly and results are entirely random.
• If any game is left incomplete due to a technical issue, 9bdd will provide a resolution based on system logs.
• If there is any doubt about a game result, our support team must be notified within 24 hours.
• Exploiting software errors or using unethical strategies in any game is prohibited.
• The individual rules of game providers also apply.

For football and cricket betting, bets are settled based on the announcement of official results. If a match is postponed or abandoned, 9bdd will make a decision in accordance with prevailing industry standards.

7. Prohibited Activities

The activities listed below are strictly prohibited on the 9bdd platform. If any such activity is detected, the account will be closed and all funds will be forfeited:

• Money laundering or depositing funds from illegal sources.
• Abusing bonuses by operating multiple accounts.
• Using automated bots or software to operate games.
• Using another person's account or attempting to hack an account.
• Using illegal software to manipulate game results.
• Colluding with other players to gain an unfair advantage.
• Using fraudulent payment methods.
• Operating an account on behalf of a minor.

8. Account Suspension and Closure

8.1 Rights of 9bdd

9bdd reserves the right to suspend or permanently close any account for any reason and at any time, particularly if:

• These terms and conditions are violated.
• Fraud or unethical activity is suspected.
• Verification documents are not submitted on time.
• Required due to legal obligations.

8.2 User Rights

You may request to close your account at any time. Please withdraw all valid balances before closing your account. To close your account for responsible gaming reasons, please contact our support team.

9. Responsible Gaming

9bdd places the highest importance on responsible gaming. We believe that gaming is a form of entertainment and we are committed to ensuring it never becomes a source of problems.

• You can set deposit limits, betting limits, and session time limits on your account.
• A self-exclusion facility is available to temporarily or long-term restrict yourself from the platform.
• If you notice signs of gaming addiction, please seek help immediately.
• Never play with money you cannot afford to lose.

For more details, visit our Responsible Gaming page.

10. Privacy and Data Protection

9bdd takes the protection of your personal information very seriously. Details of how your information is collected, used, and kept secure are outlined in our Privacy Policy.

In brief:

• Your personal information is used only for the purpose of providing services and verification.
• All data is kept secure using SSL encryption technology.
• Your information is not sold to third parties.
• Information may be provided to relevant authorities in cases of legal obligation.

11. Limitation of Liability

9bdd will not be liable for the following:

• If a game is left incomplete due to an internet connection failure.
• Due to delays or issues in a third-party payment provider's system.
• Unauthorized access to an account due to the user's own negligence or security lapse.
• Temporary service disruption due to unexpected technical issues.
• Any changes to the service due to legal changes.

The maximum liability that 9bdd can accept is equivalent to the actual value of the relevant transaction.

12. Terms & Conditions Changes

9bdd reserves the right to change, amend, or update these terms and conditions at any time. In the event of any significant change:

• The updated terms will be published on the platform and the "Last Updated" date will be changed.
• An attempt will be made to notify registered users of important changes via email.
• If you continue to use the platform after the changes, you will be considered to have accepted the new terms and conditions.

It is recommended to visit this page regularly to stay up to date.

13. Dispute Resolution

Any dispute between 9bdd and a user will first be attempted to be resolved amicably. Dispute resolution process:

13.1 Direct Resolution

Any complaint or dispute must first be submitted to our customer support team. The support team will review the matter and attempt to provide a resolution.

13.2 Escalation

If a direct resolution is not reached, the matter will be escalated to 9bdd's management level. All dispute-related communications may be sent in writing to [email protected].

13.3 Time Limit

Any complaint regarding a transaction or game result must be submitted within 30 days of the date of the incident. No claims will be considered after this period.

14. Contact

If you have any questions or comments about these terms and conditions, please contact us through the following:

• 24/7 Live Chat: Support in Bengali is available via live chat from any page on the platform.
• Email: [email protected]

Our customer support team is available seven days a week, 24 hours a day. For more information, visit our FAQ page and About Us page.